Shipping & Returns
Sending us your items Please package your garments securely. Include your contact details, order number and any special requests or wording that you would like embroidered, we recommend double wrapping them and sending them via special delivery to our address.
Delivery policy We will deliver your Keepsake/memory item/s within 7-10 days of receiving your garments all of our items are sent via Myhermes signed for and tracked delivery service.
if you need your keepsake sooner than this, please contact us and we will do our best to accommodate
Cancellation policy, cancellations can be accepted for 14 days after ordering if we have not received your clothes.as soon as we receive your clothes we cannot cancel an order. We cannot offer refunds unless the keepsake is faulty. In the unlikely case that you receive a faulty Keepsake, please return it to us via a signed for tracked delivery service and we will do our best to correct the fault for you, if we are not able to correct the fault, we will offer you a full refund with in 14 days of receiving your return