How does it work?

 

1
Find your old clothes

2
Choose your keepsake

3
Post us your clothes

4
We make your memory

5
Recieve your keepsake!

FAQs

What type of clothing can I use

We can use most types of fabric, shirts skirts dresses t shirts & jumpers are all ok to use, but we do recommended avoiding really stretchy fabrics as the finished item might not hold its shape, we are not able to use leather or thick suede, if you need anymore information please email or call us

 

I would like a keepsake animal made from adults clothing how many do I need to send

To make each keepsake it takes a minimum of one adult item such as a shirt or long sleeve jumper,

A lot of our clients  like to incorporate two or more items in each bear/animal  but you are welcome to use as many as you wish 

Can I give the keepsake/memory item to a child

NO sorry, ​​​​ The keepsake/memory animals  are not toys, due to the external material been supplied by yourselves they can not be individually CE checked, by ordering from us you have agreed to have read this info and agreed that your item has been sold to you as a ornamental item only

i notice most of the bears on your gallery have white feet do i need to supply the white fabric

No we use our own fleece fabric, we find it gives the bear legs and paws a better finish

How long will I have to wait to receive my order

As each memory item is a bespoke handmade item they do take some time to create, we always aim to send your memory item to you with in 28 days   if you need your item before please click on the Express option you will then receive your item within 7 days on receiving your items 

Can I have names embroidered on my keepsake

Yes you can we offer machine embroidery, most people choose to have names on the paws, we can embroider a max 45 characters . if you would like embroidery on other parts of your bear this is possible, please contact us to discuss your ideas prior to ordering 

Do you send my spare items of clothing back to me

We can send your spare fabric/items of clothing back to you, when you send us your items of clothing please enclose a note requesting your fabric to be returned with your keepsake/memory item, requests at a later date CANNOT be guaranteed 

I am think of ordering the Tiller bear as i like the muzzle face, do i need to send my own fabric for the muzzle

No we use our own fleece fabric as it gives great contrast to the bears face and character, if you have a suitable plain fabric you would rather we use please let us know when you send the items of clothing to us

I would like a keepsake animal made from baby clothes how many do i need to send

To make your memory item as a rough guide:

  • 8-9 items of small baby cloths ( 3-6 months )
  • 4-6 items 0f medium baby cloths ( 6-!2 months )
  • 2-4 items of large baby cloths ( 18-24 months )

You are welcome to send a selection of different sizes, if you need any more info please contact us

I'm planning on using a mixture of items to make my keepsake animal do I need to decide what item of clothing goes on each part of the animal ?

If you are using several items to make your animal you can enclose a note with your design ideas or you can leave it up to or experienced designers  

Once ive placed my order do you send a pre paid postal bag to send my items to you

No once you have ordered, you will revive a confirmation email with your order number and our postal address  it is then for you to parcel your garments up and pop them in the post,  please remember to pop a  note in with your garment’s with  your order number and contact details, and we we also ask you to put your order number on the outside of the parcel

I have a faux fur / fur coat can i use it to make a keepsake animal

No we don’t make keepsakes from faux or fur as the fabric is to thick and to fluffy and the keepsake animals loose  all the character in the face and just don’t look nice

How to order

We have tried to make the whole process as easy as possible, the first step is to look at our shop section and choose the keepsake/memory item you would like. You are welcome to have your item personalised you will be given options to add embroidery and extras after you have clicked on your chosen keepsake/memory item, Once you are happy with your chosen item proceed to the checkout you will be give the option to pay by credit/debit card or PayPal, Once you have paid you will receive an email confirming your purchase along with your reference number and postage instructions. 

it’s then up to you to choose the cherished items of clothing you want to use in the creation of your keepsake/memory item, then post your items to us, making sure that you put the reference number, you’re name and address in the package along with any special instructions. These items are often very precious to you, so we recommend that you send them recorded delivery. Once we receive your items we will email you to let you know your items have arrived safely, then leave it to us to create your keepsake/memory item, once completed your item will be sent to you via our tracked and signed for courier