How does it work?

 

1
Find your old clothes

2
Choose your keepsake

3
Post us your clothes

4
We make your memory

5
Recieve your keepsake!

FAQs

What type of clothing can I use

The best material to use for baby memory item is cotton jersey such as baby grows or T shirts, for adult memory items cotton shirts T shirts and cotton dresses are all ok, please send us a message if you would like more info.

How many items of clothing should I send for my keepsake/memory  item

To make your memory item as a rough guide:

  • 8-9 items of small baby cloths ( 3-6 months )
  • 4-6 items 0f medium baby cloths ( 6-!2 months )
  • 2-4 items of large baby cloths ( 18-24 months )
  • 1-2 items of adult clothing

You are welcome to send a selection of different sizes, if you need any more info please contact us

Can I give the keepsake/memory item to a child

NO sorry, ​​​​ The keepsake/memory animals  are not toys, due to the external material been supplied by yourselves they can not be individually CE checked, by ordering from us you have agreed to have read this info and agreed that your item has been sold to you as a ornamental item only

How long will I have to wait to receive my order

As each memory item is a bespoke handmade item they do take some time to create, we always aim to send your memory item to you with in 14  days if you need your item before this, please get in touch and we will discuss a time scale to suit us both

Can I have names embroidered on my animal

Yes you can we offer machine embroidery, most people choose to have names on the paws, we can do two words per paw and a max 45 characters . if you would like embroidery on other parts of your bear this is fine, just let us no when you send your items to us.

Do you send my spare items of clothing back to me

we will send your spare fabric/items of clothing back to you, when you send us your items of clothing please enclose a note requesting your fabric to be returned with your keepsake/memory item, requests at a later date CANNOT be guaranteed 

How to order

We have tried to make the whole process as easy as possible, the first step is to look at our shop section and choose the keepsake/memory item you would like. You are welcome to have your item personalised you will be given options to add embroidery and extras after you have clicked on your chosen keepsake/memory item, Once you are happy with your chosen item proceed to the checkout you will be give the option to pay by credit/debit card or PayPal, Once you have paid you will receive an email confirming your purchase along with your reference number and postage instructions. 

it’s then up to you to choose the cherished items of clothing you want to use in the creation of your keepsake/memory item, then post your items to us, making sure that you put the reference number, you’re name and address in the package along with any special instructions. These items are often very precious to you, so we recommend that you send them recorded delivery. Once we receive your items we will email you to let you know your items have arrived safely, then leave it to us to create your keepsake/memory item, once completed your item will be sent to you via our tracked and signed for courier